Privacy Policy

Last updated: April 20, 2026

This Privacy Policy explains how Hedwig ("we", "us", "our") collects, uses, stores, and shares personal information when you use www.hedwigbot.xyz and the Hedwig mobile app.

Information We Collect

• Account information such as name and email address.
• Usage and device information required to run core product features.
• Support communications you send to us.

How We Use Information

• To provide and maintain Hedwig services.
• To secure accounts, prevent abuse, and comply with legal obligations.
• To respond to support requests and improve product quality.

Data Sharing

We share data only when necessary with trusted service providers, affiliates, and partners who help us operate Hedwig, or when required by law.

Data Retention

We retain personal data only for as long as needed for business, legal, or security purposes, then delete or anonymize it where feasible.

Security

We apply technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure.

Your Privacy Rights

Depending on your location, you may have rights to access, update, or delete your personal information, and to object to or limit certain processing.

Contact Us

Email: nonso@hedwigbot.xyz
Address: Rift Labs, No 10b Press Lane Achara Layout, Enugu, Enugu 400105, Nigeria